Privacy policy

Privacy policy

Personal data (hereinafter usually referred to as “data”) will only be processed by us within the scope of necessity and to provide a functional and user-friendly website, including its content and the services offered there.

According to Article 4, Paragraph 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” applies to everyone or any process carried out without the aid of automated processes or any such process Series of operations related to personal data, such as collecting Capturing, organizing, arranging, storing, adapting or changing, reading, querying, using, disclosing through transmission, Dissemination or another form of provision, comparison or linking, the restriction, deletion or destruction.

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration, and legal basis of the processing of personal data, insofar as we decide on the purposes and means of processing either alone or jointly with others. In addition, we inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data under their responsibility.

Our privacy policy is structured as follows:

I. Information about us as a provider
II Rights of users and data subjects
III. Information on data processing

I. Information about us as a controllers of your data

The party responsible for this website (the „controller“) for purposes of data protection law is:

Stefan Hansel Solutions UG (limited liability),
Friggastr. 28a,
14513 Teltow

E-mail (also for data protection inquiries): support(at)stromlaufplan.de

II Rights of users and data subjects

Concerning the data processing described in more detail below, users and data subjects have the right:

  • to confirmation as to whether data concerning them is being processed, to information about the processed data, to further information about data processing, and to copies of the data (cf. also Art. 15 GDPR);
  • to correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
  • to immediate deletion of data concerning them (cf. also Art. 17 DSGVO), or insofar as further processing is necessary according to Art. 17 Para. 3 GDPR, to restriction of processing under Art. 18 GDPR;
  • to receive the data concerning them and/or provided by them and to transmit this data to other providers/controllers (cf. also Art. 20 GDPR);
  • to complain to the supervisory authority if they believe that the data concerning them is being processed by the controller in violation of data protection regulations (cf. also Art. 77 GDPR).

In addition, the controller is obliged to inform all recipients to whom data has been disclosed by the controller of any correction or deletion of data or restriction of processing that takes place based on Articles 16, 17 Par. 1 and 18 GDPR. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding the foregoing, the user has a right to information about these recipients.

Likewise, under Art. 21 GDPR, users and data subjects have the right to object to the controller’s future processing of their data pursuant to Art. 6 Para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permissiblee.

III. Information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose for its storage ceases to apply, provided the deletion of the same is not in breach of any statutory storage obligations or unless otherwise stipulated below.

Server data

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted to us or our web space provider via your Internet browser. These so-called server log files are used to collect, among other things, the type and version of your internet browser, the operating system, the website from which you switched to our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which our website is used.

This data collected in this way will be stored temporarily, but not together with other data about you.

This storage takes place on the legal basis of Art. 6 Par. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.

The data will be deleted after seven days at the latest unless further storage is required for evidence purposes. Otherwise, the data will be exempt from deletion in whole or in part until the incident has been definitively resolved.

Server location

The access data and project files are stored in an ISO27001-certified data center in Germany.

Cookies

a) Session cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies process certain information about you on an individual basis, such as your browser or location data or your IP address.

This processing makes our website more user-friendly, effective, and secure, as the processing e.g. enables the reproduction of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Art. 6 Par. 1, lit. b.) GDPR, insofar as these cookies are processed to initiate or execute a contract.

If the processing does not serve the purpose of initiating or executing a contract, our legitimate interest lies in improving the functionality of our website. The legal basis for this is Art. 6 Par. 1, lit. f GDPR.

These session cookies are deleted when you close your Internet browser.

If you use the automatic login function, a “remember-me” cookie remains in the browser even after you close the Internet browser.

b) Third-party Cookies

Our website may also use cookies from partner companies with whom we cooperate for the purposes of advertising, analysis, or the functionalities of our website.

Please refer to the following information for details, in particular the purposes and legal basis for processing such third-party cookies.

c) Disabling cookies

You can prevent or restrict the installation of cookies by changing the settings of your Internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

Contract processing.

The data transmitted by you to use our range of goods and/or services will be processed by us to process the contract and are necessary in this respect. It is not possible to conclude and execute a contract without providing your data.

The legal basis for the processing is Art. 6, Par. 1, lit. b) GDPR.

We delete the data with the complete execution of the contract but must comply with the retention periods under tax and commercial law.

As part of the contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the disclosure is necessary for the delivery of the goods or payment purposes.

The legal basis for the disclosure of data is then Art. 6 para. 1 lit. b) GDPR.

Customer Account / Registration Function

To use the application to generate wiring diagrams, it is necessary to create an account. Your personal data (e.g. name, address, e-mail, telephone number, project files, etc.) will only be processed by us under the provisions of the GDPR.

The data you enter during registration (e.g. Your name, address, or e-mail address) will be collected and stored exclusively for the fulfillment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us). At the same time, we store the IP address and the date and time of your registration. Of course, this data will not be passed on to third parties.

As part of the registration process, your consent to this processing is obtained and reference is made to the GT&C (including this privacy policy). The data collected by us will be used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6, Par. 1, lit. a) GDPR is the legal basis for the processing.

Under Art. 7, Par. 3 GDPR, you can revoke your consent to the opening and maintenance of your customer account at any time with effect for the future. All you have to do is inform us of your revocation.

The data collected in this respect will be deleted as soon as the processing is no longer necessary. However, we must observe retention periods under tax and commercial law.

Purchase processing via FastSpring

The purchase of individual licenses is handled entirely by FastSpring (Bright Market, LLC), and the FastSpring Privacy Policy and Terms of Use apply accordingly.

For the purchase process, the project ID and account data (name, company name) are transmitted to FastSpring, so that invoicing and license granting after purchase is possible.

Contact Requests / Contact Option

If you contact us via the contact form or e-mail, the data you provide will be used to process your inquiry. The provision of the data is necessary to process and answer your inquiry – without providing it, we will not be able to answer your inquiry or at best to a limited extent.

The legal basis for this processing is Art. 6, Par. 1, lit. b) GDPR.

Your data will be deleted, provided that your request has been conclusively answered and the deletion does not conflict with any statutory retention obligations, such as e.g. in the event of any subsequent contract processing.

YouTube Online Presence

We maintain an online presence on YouTube to present our company and our services and to communicate with customers/interested parties. YouTube is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. As a result, there may be increased risks for users insofar as, for example, it can make it more difficult to access user data at a later date. We also do not have access to this user data. The access is exclusive to YouTube.

YouTube’s privacy policy can be found at

https://policies.google.com/privacy

Facebook Online Presence

To advertise our products and services as well as to communicate with interested parties or customers, we operate a company presence on the Facebook platform.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Facebook’s data protection officer can be contacted via a contact form:

https://www.facebook.com/help/contact/540977946302970

We have regulated joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, from which the mutual obligations derive, is available at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place in this way and is set out below is Art. 6, Par. 1, lit. f GDPR. We have a legitimate interest in analyzing, communicating, selling, and advertising our products and services.

The legal basis may also be the user’s consent to the platform operator under Art. 6 (1) (a) GDPR. Under Art. 7 (3) GDPR, the user can revoke his consent to this at any time by notifying the platform operator in the future.

When accessing our online presence on the Facebook platform, Facebook Ireland Ltd., as the operator of the platform in the EU, processes the user’s data (e.g. personal information, IP address, etc.).

This data of the user is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes as well as to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise users on and off Facebook according to their interests. If the user is logged into their Facebook account at the time of access, Facebook Ireland Ltd. can also link the data to the respective user account.

If the user is contacted via Facebook, the user’s personal data entered on this occasion will be used to process the request. The user’s data will be deleted by us, provided that the user’s request has been answered conclusively and there are no legal retention obligations, such as in the case of subsequent contract processing, to the contrary.

Facebook Ireland Ltd. may also use cookies to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by selecting the appropriate settings in the browser. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, the processing cannot be prevented by the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be used to their full extent.

For more information on the processing activities, how to prevent them, and how to delete the data processed by Facebook, please refer to Facebook’s data policy:

https://www.facebook.com/privacy/explanation

It cannot be ruled out that processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Linking to social media via graphic or text link

We also advertise presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection to the respective server of the social network from automatically being established when a website that has a social media application is accessed to display a graphic of the respective network itself. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.

After the user has been redirected, information about the user is collected by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.

First of all, this is data such as IP address, date, time, and page visited. If the user is logged into his user account of the respective network during this time, the network operator may be able to assign the collected information of the user’s specific visit to the user’s personal account. If the user interacts via a “Share” button of the respective network, this information can be stored in the user’s personal user account and published if necessary. If the user wants to prevent the collected information from being directly assigned to his user account, he must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.

The following social networks are integrated into our site by linking:

Facebook

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Privacy policy: https://www.facebook.com/policy.php

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

Privacy policy: https://policies.google.com/privacy

Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

The Google Analytics service is used to analyze the usage behaviors of our website. The legal basis is Art. 6, Par. 1, lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.

Usage and user-related information, e.g. IP address, location, time, or frequency of visits to our website are transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. This function allows Google to shorten the IP address within the EU or EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.

Google states that it does not associate your IP address with any other data. In addition, Google has further data protection information available for you under

https://www.google.com/intl/de/policies/privacy/partners

e.g. also, on the possibilities to prevent the use of data.

Also, Google offers a so-called deactivation add-on under

https://tools.google.com/dlpage/gaoptout?hl=de

along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. In doing so, the add-on informs the JavaScript (ga.js) of Google Analytics that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or other web analysis services. Whether and which other web analysis services are used by us can of course also be found in this privacy policy.

Google Fonts

On our website, we use Google Fonts to display external fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

The legal basis for this is Art. 6, Par. 1, lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.

Through the connection to Google established when our website is accessed, Google can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.

Google offers further information under

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

in particular on the possibilities of preventing the use of data.

Demonstration Videos via YouTube

We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”.

YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

We use YouTube in connection with the “Extended Data Protection Mode” function to be able to show you videos. The legal basis for this is Art. 6, Par. 1, lit. f) GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the “Extended Data Protection Mode” function means that the data described in more detail below is only transmitted to YouTube’s server if you start a video.

Without this “Extended Data Protection”, a connection to YouTube’s server in the USA will be established as soon as you access one of our websites on which a YouTube video is embedded.

This connection is necessary to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time, and the website you visited. In addition, a connection to Google’s advertising network “DoubleClick” is established.

If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.

For functionality and the analysis of user behavior, YouTube permanently stores cookies on your device via your internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by changing the settings in your Internet browser. You can find more information about this under “Cookies” above.

Further information on the collection and use of data as well as your rights and protection options in this regard can be found in Google’s privacy policy, which can be accessed at

https://policies.google.com/privacy

Information via e-mail / Brevo (ex SendInBlue)

From time to time, registered users receive useful information about stromlaufplan.de from us.

To send information, we use SendInBlue/Brevo on a case-by-case basis. Sendinblue/Brevo is a service provided by Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, hereinafter referred to as “Sendinblue”.

Your e-mail address will be transmitted to Sendinblue. Sendinblue is prohibited from selling your data and using it for any purposes other than sending e-mails. Sendinblue is a German, certified provider, which has been selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

In addition, Sendinblue offers further data protection information at:

https://www.brevo.com/legal/privacypolicy/
https://www.brevo.com/de/legal/privacypolicy/
https://www.brevo.com/de/informationen-newsletter-empfaenger/?rtype=n2go

The newsletters sent by Sendinblue contain technologies that allow us to detect in the analyses whether and when an e-mail has been opened and whether and which links contained in the newsletter have been followed. We store this data in addition to the technical data (system data and IP address) so that the respective newsletter can be optimally tailored to your wishes and interests. The data collected in this way is therefore used to constantly improve the quality of our newsletter.
The legal basis for sending the newsletter and the analysis is Art. 6, Par. 1, lit. a.) GDPR.

Under Art. 7 (3) GDPR, you can revoke your consent to receive the newsletter at any time with effect for the future. All you have to do is inform us of your revocation or click on the unsubscribe link contained in each newsletter.

Miscellaneous

This privacy policy is based on the Sample data protection declaration of the law firm Weiß & Partner. Own additions/adjustments were made.